Legal & Trust Center
Clear Boundaries.
Safer Use.
These policies explain how Eastern Oracle Matrix should be used, what the service does not provide, and how privacy, refunds, AI output, and professional boundaries are handled.
Terms of Service
Eastern Oracle Matrix provides cultural, symbolic, and reflective tools based on classical Eastern systems and AI-assisted language generation. Reports and readings are intended for personal insight and entertainment, not certainty.
- You are responsible for the accuracy of submitted birth data, questions, and historical events.
- You agree not to use the service for emergencies, illegal activity, coercion, harassment, or decisions requiring licensed professional advice.
- Experimental features may change, pause, or be discontinued as the platform develops.
Privacy Policy
We collect the minimum data needed to operate the service: account information, submitted reading inputs, generated reports, and technical data needed for reliability.
- We do not sell personal birth data, questions, uploaded images, or reports.
- Configured model providers may process prompts or images when AI features are used.
- Users should be able to request deletion of account and report data in production versions.
Refund Policy
Payment is not enabled in this MVP. When paid products launch, refund rules should be displayed before checkout and may differ for digital reports, books, ritual objects, or human-reviewed services.
- Failed or duplicate payments should be reviewed for refund.
- Delivered digital goods may be non-refundable unless required by law or platform rules.
- Human-reviewed services should define delivery time, revision scope, and refund eligibility separately.
AI Disclaimer
AI output may contain errors, omissions, cultural interpretation bias, or language that appears more certain than the underlying symbolic data supports.
- AI does not replace a licensed doctor, therapist, lawyer, accountant, financial advisor, or emergency service.
- Face reading and destiny reports are symbolic cultural interpretations, not factual proof about a person.
- Past-event calibration can improve context, but it cannot guarantee future accuracy.
Medical / Legal / Financial Boundaries
The service does not provide diagnosis, treatment, legal advice, tax advice, investment advice, credit advice, or any licensed professional service.
- For health, safety, self-harm, abuse, crisis, or emergency concerns, contact qualified local professionals or emergency services.
- For contracts, disputes, immigration, marriage law, inheritance, or regulatory matters, consult a licensed lawyer.
- For investments, loans, real estate, tax, business formation, or retirement decisions, consult qualified professionals.